Moving House During Coronavirus Covid 19 Pandemic
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Guidelines On Moving House During the Coronavirus (Covid-19) Pandemic

Due to changes in government guidelines starting on 15th of June 2020 regarding travelling, and the recently amended guidelines regarding moving house, we would like to make you aware of some changes we have made to our coronavirus (Covid-19) transportation guidelines and precautions.

We have continued to provide man with a van removal services in London throughout the government lock down whilst following government advice.  The safety of our clients and our team is our priority, and we have done everything we can to keep everyone safe during our operations.  Due to the governments recent announcement, we are happy that we can now start to ease some of the strict guidelines and extra precautions we have been following over the past couple of months.

We will start to take passengers from the 15th of June 2020 and clients will be allowed to assist with loading and unloading, but the following new guidelines and precautions must be followed to help keep everyone safe.

Disposable gloves and face masks have been distributed to our team and our vans will continue to be cleaned and sanitised after every job to prevent contamination.

We advise and ask all our clients to:

Book in advance wherever possible to avoid disappointment.  We are expecting to see a surge in the number of removals we usually undertake in the coming months as the lock down eases.

Pack responsibly – Current government guidelines state that the client should do all of the packing and clean anything that is intended for removal before the items are handled by others.  Please try to do the packing yourself and ensure that all items intended for removal are thoroughly cleaned before we arrive.  All items must be packed in bags or boxes – no loose bedding or clothing will be accepted.

Book a two-man service – If you have any large furniture or similar size items that need to be moved, we recommend that you book a two-man service.  This will ensure that social distancing between us can be maintained throughout the process.  Alternatively, two people from the same household could load and unload these items themselves without assistance from the driver.

Allow us to wash our hands – We are not currently undertaking any removals in any premises where no handwashing facilities are in place.  Please ensure that soap and hot water is readily available at both the collection and the delivery address so our team can wash their hands after coming in contact with your belongings.

Keep it contactless – Please keep a two-metre distance from our team or more and do not touch or shake hands.  For any circumstances where a two-metre distance cannot be maintained, both our client and any members of our team must wear a face mask until social distancing can be maintained.

Wear a face mask when you travel with us – We are not allowing any clients to travel with us unless they wear a face mask throughout the journey.  We are providing face masks to our clients free of charge.  For the safety of our team and our clients, all passengers and drivers must wear a face mask when they travel together.  We also recommend that you open the windows when you travel which will help to ventilate the vehicle and could help to reduce the risk.

Don’t book if you have coronavirus – If you have a cough, a temperature or if you have come in contact with anyone with these symptoms within the past 30 days, please do not book our services until you have followed the self-isolation guidelines.  You can find the self-isolation guidelines and advice from the NHS here.  If you have already booked with us, please let a member of our team know as soon as possible so we can freeze your booking until you are ready to move.

We thank you very much for your understanding and your cooperation and we really appreciate your business.

Social Distancing Coronavirus
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Coronavirus Transportation Precautions

Due to the coronavirus (Covid 19) pandemic, we would like to make you aware of temporary measures we are taking in order to protect our team and our clients. These guidelines will be amended on the 15th of June 2020.  If you are moving house after the 15th of June 2020, please read our New Guidelines For Moving House During the Coronavirus (Covid 19) Pandemic.

We are continuing to provide man with a van services to our clients throughout the government lock down and the coronavirus (Covid 19) pandemic. We are however, following social distancing guidelines and we have put some extra precautions in place to help prevent the spread of the virus and save lives. The government has not banned moving house.  Advice from the government is to delay moving home – if possible. You can read government advice about moving house during the lock down here.

All of our removals operatives have been provided with disposable gloves, masks and protective overalls. They have been advised to wear a new pair of gloves every time they load, and every time they unload. Masks and overalls could be worn at our clients request, or if any of our team feel it to be necessary.

The front and back of our vans are currently being cleaned and sanitised after every job – this is to help ensure that they are free from any contamination, ready to transport our next clients items safely.

During the government lock down, for the safety of our team and our clients, we are only carrying out contactless removals and contactless same day courier services.

Contactless means – a two metre gap or more that must be maintained between any of our team, our client, and anyone connected to our client throughout the process.

We advise and ask all of our clients to:

1. Book in advance wherever possible to avoid disappointment.

2. Pack responsibly – Please make sure everything is packed in either boxes or plastic bags. No loose bedding or clothing will be accepted.

3. Transport food separately – Please note we can only transport frozen or chilled foods for a maximum of 30 minutes. Our vans are not refrigerated. Please transport frozen or chilled foods on a separate refrigerated vehicle if possible, or take it with you in your own vehicle or on public transport.

4. Book a two man service – If you have any large furniture or similar size items that need to be moved, you are required to book a two man service. Our drivers are not currently permitted to carry any large heavy items without a fellow colleague. Alternatively, two people from the same household can load and unload these items themselves without assistance from the driver.

5. Keep it contactless – Please keep a two metre distance or more from our team at all times and do not touch or shake hands.

6. Arrange for your own personal transportation – We are currently unable to take any passengers. This is due to the seating space in our vans not complying with the social distancing guidelines. Please travel in your own vehicle. If you or anyone in your household does not have one, we recommend you travel using public transport at off peak times when the social distancing guidelines can most likely be complied with.

7. Don’t book if you have coronavirus – If you have a cough, a temperature or if you have been in contact with anyone with these symptoms within the past 30 days, please do not book our services until you have followed the self isolation guidelines. You can find the self isolation guidelines and advice from the NHS here.  If you have already booked with us, please let a member of our team know as soon as possible so we can freeze your booking until you are ready to move.

We thank you very much for your cooperation and we really appreciate your business.

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Man with a Van in London

ePenny Logistics have been providing man and van removal services in London for just under a decade. Based in North London, we have become recognised locally for high quality removal services at competitive prices. Over the past few years, we have worked hard to build up a fleet of late vehicles, reliable systems and tools to ensure that we continue to provide reliable, uninterrupted man and van removal services as our business grows year on year out. Our team have been fully trained and they are regularly audited to ensure that our clients receive the best possible service each and every time that they book with us.

We understand that reliability and consistency is important. All of our vehicles are fitted with tracking devices that get monitored 247 by our control team, and all of our drivers are equipped with radio communication devices. We constantly keep our clients informed via SMS or over the phone and all of our drivers wear a uniform and carry photo identification.

Once you book with us, we take care of the logistics so you don’t have to worry. You can put your feet up and relax knowing regardless of what happens on the roads, we will always turn up and get your items moved from A to B. For all the years that we have been in business, we have never failed to turn up at a job. If one of our drivers are sick, we send out a replacement – and if one of our vans get caught up in an accident, we dispatch another van. We always have a back up plan and we are ready to resolve problems as and when they happen so you don’t have to. You can put your feet up and have a cup of tea, rest assured that we are overseeing everything – doing our best to ensure that your van arrives on time, every time.

We compare our prices against 10,000 other service providers every time we provide a quote to our clients – and although we might not always be the cheapest, we always aim to be competitive. We like to build long term lasting relationships with all of our clients and we value loyalty. All of our clients receive regular discount codes which they can either use themselves when they come back to book again, or they can even pass them on to friends, colleagues or family members so they too can benefit from great discounts when they need a man with a van.

If you are looking for a man with a van in London, call us now on 0208 099 7448 or simply send a text to 07418 344 396. One of our friendly sales team will be more than happy help you with your enquiry and they will always do their best to provide you with a competitive quote that you can be happy with.

All of our vehicles are fully insured and we are licensed by the Environment Agency. We accept all major credit/debit cards and if you are a business you can pay by invoice. Contact a member of our sales team now if you require a credit account for your ongoing man and van services. We would be more than happy to tell you more about what we do and discuss ways that we can improve the logistics in your business.