Contactless Delivery
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Contactless Same Day Couriers & Removals in London

Due to the Coronavirus (Covid 19) Pandemic and the governments recent announcement regarding the “stay at home rules,” we would like to make you aware that we are still here to help. It’s a difficult and challenging time for many of our clients, and we understand that now more than ever our clients are depending on us to get their items moved from A to B.  

We have put some temporary precautions and guidelines in place to ensure that we can keep our clients and our team safe whilst continuing to provide uninterrupted van services.

We are temporarily providing contactless removals & contactless same day courier services.

  • Contactless means – a two metre gap or more that must be maintained at all times throughout the process.
  • Clients are currently unable to assist the driver to load and unload any large items due to the social distancing guidelines. For any items where two people are required, a minimum of two men must be booked. Alternatively two people from the same household can load and unload these items without the drivers assistance.
  • We are currently unable to take any passengers
  • Items must be boxed or wrapped. We will refuse to collect any loose items.
  • We can only transport frozen or chilled foods for a maximum of 30 minutes. Please note: Our vans are not refrigerated.

All of our couriers and removals operatives have been provided with face masks and disposable gloves. Our vans are now also being cleaned and sanitised after every job has been completed to prevent contamination.

We will keep all of our clients updated on the progress of their bookings via sms or by phone if they are not present.

Proof of delivery can also be provided by photo which can instantly be sent to the sender upon request.  Due to the current circumstances, we are unable to collect a signature from the recipient.

If you require a contactless same day courier or a contactless removal in London, please call our sales team now on 0208 099 7448. We accept all major credit/debit cards over the phone or we can email a payment link for payment to be made online.

Social Distancing Coronavirus
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Coronavirus Transportation Precautions

Due to the coronavirus (Covid 19) pandemic, we would like to make you aware of temporary measures we are taking in order to protect our team and our clients. These guidelines will be amended on the 15th of June 2020.  If you are moving house after the 15th of June 2020, please read our New Guidelines For Moving House During the Coronavirus (Covid 19) Pandemic.

We are continuing to provide man with a van services to our clients throughout the government lock down and the coronavirus (Covid 19) pandemic. We are however, following social distancing guidelines and we have put some extra precautions in place to help prevent the spread of the virus and save lives. The government has not banned moving house.  Advice from the government is to delay moving home – if possible. You can read government advice about moving house during the lock down here.

All of our removals operatives have been provided with disposable gloves, masks and protective overalls. They have been advised to wear a new pair of gloves every time they load, and every time they unload. Masks and overalls could be worn at our clients request, or if any of our team feel it to be necessary.

The front and back of our vans are currently being cleaned and sanitised after every job – this is to help ensure that they are free from any contamination, ready to transport our next clients items safely.

During the government lock down, for the safety of our team and our clients, we are only carrying out contactless removals and contactless same day courier services.

Contactless means – a two metre gap or more that must be maintained between any of our team, our client, and anyone connected to our client throughout the process.

We advise and ask all of our clients to:

1. Book in advance wherever possible to avoid disappointment.

2. Pack responsibly – Please make sure everything is packed in either boxes or plastic bags. No loose bedding or clothing will be accepted.

3. Transport food separately – Please note we can only transport frozen or chilled foods for a maximum of 30 minutes. Our vans are not refrigerated. Please transport frozen or chilled foods on a separate refrigerated vehicle if possible, or take it with you in your own vehicle or on public transport.

4. Book a two man service – If you have any large furniture or similar size items that need to be moved, you are required to book a two man service. Our drivers are not currently permitted to carry any large heavy items without a fellow colleague. Alternatively, two people from the same household can load and unload these items themselves without assistance from the driver.

5. Keep it contactless – Please keep a two metre distance or more from our team at all times and do not touch or shake hands.

6. Arrange for your own personal transportation – We are currently unable to take any passengers. This is due to the seating space in our vans not complying with the social distancing guidelines. Please travel in your own vehicle. If you or anyone in your household does not have one, we recommend you travel using public transport at off peak times when the social distancing guidelines can most likely be complied with.

7. Don’t book if you have coronavirus – If you have a cough, a temperature or if you have been in contact with anyone with these symptoms within the past 30 days, please do not book our services until you have followed the self isolation guidelines. You can find the self isolation guidelines and advice from the NHS here.  If you have already booked with us, please let a member of our team know as soon as possible so we can freeze your booking until you are ready to move.

We thank you very much for your cooperation and we really appreciate your business.

Removals
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Man and Van Removals in Southgate N14

When it comes to choosing a removals firm to help you move house, it’s important to choose a reputable firm. You are of course putting your trust into someone else to handle your livelihoods – your personal belongings – and you are inviting them to come into your home.

ePenny Logistics have been providing man and van removal services in Southgate N14 for many years and we are recognised locally for our reliability and professionalism from start to finish.

We have a fleet of late vehicles from small vans to giant luton vans and all of our drivers are fully trained, carefully selected and background checked. All of our drivers are tracked and overlooked by our London based control team whenever they are on a job, so you can be rest assured that you are always in safe hands when you choose to book with ePenny Logistics.

Whether you are moving from a single room, a entire house, or even if you have a letter or a parcel that needs to be delivered urgently on the same day, we have a great customer service team and will be more than happy to provide you with a competitive instant quote.

Call us now on 0208 099 7448 or text 07957 372 487 and one of our friendly London based team will be more than happy to help. We are open 7 days a week from 7am till 11pm.